We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.
Packages are typically shipped via USPS or UPS using the best method for the product and location of shipment.
Once your order has shipped, you will receive notice via email with tracking information.
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Pre-Made/In Stock items will typically ship within 1-3 business days.
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Custom Ordered items will typically ship within 7-10 business days.
Depending on the product, size, complexity of your order, production can take several days. If your item includes hand painting or custom detailing, please allow additional time so we can give it the attention it deserves.
Thank you for supporting handmade creations. We promise the extra time is worth it!
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Todo Rojo LLC is not responsible for packages that are lost, stolen, or damaged.
If a package is showing delivered to the correct address, but you have not received it you must contact your local post office or the shipper for assistance.